{"id":10473,"date":"2020-04-27T13:31:23","date_gmt":"2020-04-27T13:31:23","guid":{"rendered":"https:\/\/www.raqtan.com\/?p=10473"},"modified":"2020-08-18T11:36:07","modified_gmt":"2020-08-18T11:36:07","slug":"how-to-stay-afloat-during-the-pandemic-in-the-fb-sector","status":"publish","type":"post","link":"https:\/\/www.raqtan.com\/en\/how-to-stay-afloat-during-the-pandemic-in-the-fb-sector\/","title":{"rendered":"How to Stay Afloat During the Pandemic in the F&#038;B Sector"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10473\" class=\"elementor elementor-10473\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-494d0cfc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"494d0cfc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0879cad\" data-id=\"0879cad\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-796aea4 table-content-custom elementor-widget elementor-widget-table-of-contents\" data-id=\"796aea4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;exclude_headings_by_selector&quot;:[],&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;,&quot;h4&quot;,&quot;h5&quot;,&quot;h6&quot;],&quot;marker_view&quot;:&quot;numbers&quot;,&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-toc__796aea4\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a2df4cc\" data-id=\"a2df4cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02c9825 before-border-h elementor-widget elementor-widget-heading\" data-id=\"02c9825\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Idea in a Nutshell<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9a6a87 elementor-widget elementor-widget-text-editor\" data-id=\"f9a6a87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Is your business in the KSA F&amp;B sector?\u00a0 A Saudi restauranteur?<\/p><p>Here\u2019s how to stay afloat during the COVID-19 pandemic outbreak.<\/p><p>Review some practical tips from the restaurant industry.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10f1502 elementor-widget elementor-widget-text-editor\" data-id=\"10f1502\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Want to know how other restaurants are dealing with the business impact of the COVID-19 pandemic?<\/p><p>Thanks to lessons learnt during the MERS epidemic of 2012, the Kingdom is already in great shape to deal with the medical impact of coronavirus.\u00a0<\/p><p>And reassuring news for workers came from\u00a0<a href=\"https:\/\/www.arabnews.com\/node\/1652396\/saudi-arabia\" target=\"_blank\" rel=\"noopener\">Friday\u2019s royal decree<\/a>\u00a0giving compensation of 9 billion riyals to employees affected by the Covid-19 pandemic.<\/p><p>But what about the toll on the restaurant sector? With curfews in place, Saudi\u2019s 21,000 restaurants are struggling to stay afloat.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cd1333 before-border-h elementor-widget elementor-widget-heading\" data-id=\"5cd1333\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-xl\">COVID-19: Steps to Keep Your Restaurant Running<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91cc69b elementor-widget elementor-widget-text-editor\" data-id=\"91cc69b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Whatever happens, us restauranteurs on the customer-facing frontlines of the Saudi F&amp;B sector need to keep a cool head and take what practical steps we can:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ee6ddc before-border-h elementor-widget elementor-widget-heading\" data-id=\"2ee6ddc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-large\">1. Take Community Support<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6f0845a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f0845a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-narrow\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-e9eb5d5\" data-id=\"e9eb5d5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-652b8c2 elementor-widget elementor-widget-text-editor\" data-id=\"652b8c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>One of the heart-warming aspects of the COVID-19 outbreak has been the support shown by communities for their local businesses. Make it easy for customers to show their approval by ensuring that your gift cards and merchandising are available.<\/p><p>Restaurants occupy a special place in peoples\u2019 hearts. Even before the pandemic during last November,\u00a0<a style=\"background-color: #ffffff;\" href=\"https:\/\/www.arabnews.com\/node\/1581636\/saudi-arabia\" target=\"_blank\" rel=\"noopener\">Saudi customers flocked to support<\/a>\u00a0\u00a0a local restaurateur threatened with bankruptcy.\u00a0<\/p><p>You and your staff have made plenty of special times for customers; now allow them to make your day with whatever support they might offer.<\/p><p>Do yourself a PR favour too and do some charity work yourself: use any spare food you have to feed the vulnerable at this time of crisis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-5954e5a elementor-blockquote--skin-boxed elementor-blockquote--align-center elementor-blockquote--button-skin-link elementor-blockquote--button-view-icon-text elementor-widget elementor-widget-blockquote\" data-id=\"5954e5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tKeep trying new ways of doing business. And keep smiling for customers, whether face-to-face, over the phone or online.\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">@raqtan<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/twitter.com\/intent\/tweet?text=Keep+trying+new+ways+of+doing+business.+And+keep+smiling+for+customers%2C+whether+face-to-face%2C+over+the+phone+or+online.+%E2%80%94+%40raqtan&amp;url=https%3A%2F%2Fwww.raqtan.com%2Fen%2F%2Fen%2Fhow-to-stay-afloat-during-the-pandemic-in-the-fb-sector%2F&amp;via=raqtan\" class=\"elementor-blockquote__tweet-button\" target=\"_blank\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-twitter\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-blockquote__tweet-label\">Share this quote<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ea6bb7 before-border-h elementor-widget elementor-widget-heading\" data-id=\"0ea6bb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-large\">2. Speak to your Bank to Explore Options<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-677c406 elementor-widget elementor-widget-text-editor\" data-id=\"677c406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Make speaking to your bank a priority.\u00a0<\/p><p>There might be options available that you have not considered. You might be able to negotiate a repayment holiday for any loans you have (including overdraft fees), as well as take advantage of any new helpful coronavirus-related measures. Find out what is on offer.<\/p><p>Be reassured that the\u00a0<a href=\"http:\/\/www.sama.gov.sa\/en-US\/Pages\/default.aspx\" target=\"_blank\" rel=\"noopener\">Saudi Arabian Monetary Authority (SAMA<\/a>) is currently pushing banks to offer loans right away to help businesses.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05674ad before-border-h elementor-widget elementor-widget-heading\" data-id=\"05674ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-large\">3. Online Deliveries<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc3dcfb elementor-widget elementor-widget-text-editor\" data-id=\"bc3dcfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your business may offer online delivery already. If not, look into developing it as a priority.\u00a0<\/p><p>Despite current delivery problems with the curfew, remember that the situation will change. And, when it does, restaurants offering online delivery will be commercially well-placed to answer demand.<\/p><p>Obviously online F&amp;B delivery is currently restricted in the Kingdom to hours outside of curfew. This necessary pandemic regulation may intensify, or slacken off; we do not know. The trick is for your restaurant to be prepared for the future, and do what you can now to reassure customers.<\/p><p>Across the GCC, online delivery giants such as Talabat were pro-active in introducing F&amp;B contactless delivery back in mid-March 2020. Zomato and Uber Eats also took the initiative with contactless delivery and cash-free payment. Follow their lead and use the COVID-19 epidemic to get ahead and discover new ways of doing business that give you a competitive edge.<\/p><p>Be reassured too that the clientele for online delivery is growing fast. And that\u2019s without the coronavirus curfew effect swelling the numbers of customers who order from home:<\/p><p>Before the COVID-19 pandemic, the Saudi online delivery sector was judged by market analysts to have a bright future, and expected to grow by almost 10% a year until 2024. Saudi\u2019s F&amp;B sector already boasts a booming online delivery market worth 5.29 billion riyals. And its top sector, claiming 3.16 billion riyals, is the restaurant-to-consumer sector.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c428e8f before-border-h elementor-widget elementor-widget-heading\" data-id=\"c428e8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-large\">4. Take Steps to Slash Restaurant Costs<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66425c3 elementor-widget elementor-widget-text-editor\" data-id=\"66425c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If ever there were a time to look at the efficiency of your restaurant overall, it is now.\u00a0<\/p><p>If you want to get down to the financial nitty-gritty, take the time to conduct a full cost overview of your restaurant.\u00a0<\/p><p>You can make immediate savings by\u00a0<a href=\"https:\/\/www.raqtan.com\/en\/how-to-calculate-the-ideal-food-cost-for-your-restaurant\/\" target=\"_blank\" rel=\"noopener\">calculating the actual and ideal food cost percentages for your restaurant<\/a>.<\/p><p>Use your unique food cost percentages to spot where waste is happening. Inventory issues? Inefficient processes in the kitchen? Or is somebody stealing food? Whatever the reason for waste, the way to spot it in the first place is to go back to your figures.\u00a0<\/p><p>(You can use your POS system to help you, if you have one.)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-effd629 before-border-h elementor-widget elementor-widget-heading\" data-id=\"effd629\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-large\">5. Plan Ahead<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e190c6d elementor-widget elementor-widget-text-editor\" data-id=\"e190c6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You have probably already taken a big step to save costs by firing staff. Famous restauranteurs worldwide have come under fire themselves for doing so. But what choice is there?<\/p><p>Firing staff, particularly when you have invested in their training, does not feel good. But you must move on. Do not be distracted from the future needs of your business: be sure to have staff lined up that are ready to work immediately as soon as the COVID-19 situation gets better.<\/p><p>Develop your own Restaurant Continuity Checklist to keep a grip on what business continuity\u00a0<a href=\"https:\/\/www.raqtan.com\/en\/20-ways-to-prepare-for-restaurant-emergencies\/\" target=\"_blank\" rel=\"noopener\">steps you will need to take as the COVID-19 continues<\/a>.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-883b910 before-border-h elementor-widget elementor-widget-heading\" data-id=\"883b910\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-large\">6. Focus on Breakfast and Lunch Only<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e830950 elementor-widget elementor-widget-text-editor\" data-id=\"e830950\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Curfew makes delivery and take-away nigh impossible. If you are finding that to be the case, focus your efforts on providing an extended breakfast and lunch menu instead.\u00a0<\/p><p>Be bold. Experiment with dishes and pricing. Use the opportunity to make special offers that actually save you money by using up any surplus food you have. Calculate the food cost of new dishes and compare against the ideal food cost for your restaurant.\u00a0<\/p><p>Generally, make sure your premises are open to serve customers when they are allowed out.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19012ef before-border-h elementor-widget elementor-widget-heading\" data-id=\"19012ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-large\">7. Market Cleanliness in Food and Packaging to Gain Trust<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ca411b elementor-widget elementor-widget-text-editor\" data-id=\"2ca411b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A huge step you can take to boost your restaurant\u2019s sales during the COVID-19 outbreak is to show customers how seriously you are taking cleanliness.\u00a0<\/p><p>Both your product and your service needs to be squeaky-clean. And, most importantly, you need to shout about it: this is about marketing as much as your civic responsibilities.<\/p><p>First, reassure customers. Make it clear to customers that no health authorities believe that coronavirus spreads on food packaging.\u00a0<\/p><p>Second, provide customers with a list of hygiene measures your restaurant is taking to maximise hygiene safety:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd860b9 before-border-h elementor-widget elementor-widget-heading\" data-id=\"fd860b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-xl\">COVID-19: safety precautions for restaurants<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e62e6e6 elementor-widget elementor-widget-text-editor\" data-id=\"e62e6e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here are some safety measures you should follow to keep your restaurant Coronavirus free<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd7053c before-border-h elementor-widget elementor-widget-heading\" data-id=\"fd7053c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">8. Disinfect using Chemicals that Kill COVID-19<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d945118 elementor-widget elementor-widget-text-editor\" data-id=\"d945118\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>COVID-19 can live on metal surfaces for up to three days.<\/p><p>Ensure that in your kitchen you are using the disinfectants reported to be effective against COVID-19 such as isopropyl alcohol, hydrogen peroxide and chlorine-based solutions.\u00a0<\/p><p>UK health authorities are advising venues that host the public to pay particular cleaning attention to \u2018all potentially contaminated high-contact areas such as bathrooms, door handles, telephones, grab-rails in corridors and stairwells.\u2019\u00a0<\/p><p>So, even if your service is limited to delivery, make sure one of your staff is in charge of disinfecting the premises; and remember that your customers will be very glad to hear about in your marketing. Make a thing of it on social media.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95e4316 before-border-h elementor-widget elementor-widget-heading\" data-id=\"95e4316\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">9. Coronavirus Handwashing Routine<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06f7249 elementor-widget elementor-widget-text-editor\" data-id=\"06f7249\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Staff should be washing hands for twenty seconds before and after every new customer contact &#8211; even if it is a contactless delivery! Don\u2019t take any chances. This makes it safer for your staff member and safer for the customer.\u00a0<\/p><p>(Review the World Health Organisation\u2019s guidance on\u00a0<a href=\"https:\/\/www.who.int\/gpsc\/clean_hands_protection\/en\/\" target=\"_blank\" rel=\"noopener\">Best Practice for washing hands against infection<\/a><span style=\"background-color: #ffffff;\">)<\/span><a style=\"background-color: #ffffff;\" href=\"https:\/\/www.who.int\/gpsc\/clean_hands_protection\/en\/\" target=\"_blank\" rel=\"noopener\">\u00a0<\/a><\/p><p>And, if you have staff coming and going from your premises, they need to be washing their hands to avoid bringing in infection to your business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8676a42 before-border-h elementor-widget elementor-widget-heading\" data-id=\"8676a42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">10. Deliveries in, deliveries out: Maintain Social Distancing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-676439c elementor-widget elementor-widget-text-editor\" data-id=\"676439c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>And that doesn\u2019t just mean in the kitchen! Think about deliveries.\u00a0<\/p><p>If you still have suppliers making deliveries, make sure they park vehicles in plenty of space, so your staff will not have to work close together to unload the goods.<\/p><p>If you have staff out making deliveries, make sure they are presenting vehicles, goods and themselves in such a manner that customers are given plenty of space.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d04cf66 before-border-h elementor-widget elementor-widget-heading\" data-id=\"d04cf66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">11. Deal with Sick Staff<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71aaeb8 elementor-widget elementor-widget-text-editor\" data-id=\"71aaeb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Even if we had COVID-19 testing kits, it\u2019s not worth taking the chance, is it? If you have a staff member reporting illness, take them at their word. Usher them into self-isolation.<\/p><p><a style=\"background-color: #ffffff;\" href=\"https:\/\/www.arabnews.com\/node\/1650026\/saudi-arabia\" target=\"_blank\" rel=\"noopener\">Saudi Arabia has ordered for free treatment<\/a>\u00a0for all citizens and residents irrespective of their iqama status.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4ef4d before-border-h elementor-widget elementor-widget-heading\" data-id=\"cc4ef4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">12. Masks and Gloves<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fafabc8 elementor-widget elementor-widget-text-editor\" data-id=\"fafabc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Until the authorities say otherwise, you will have to make your own mind up about your staff wearing face masks.\u00a0<\/p><p>Face masks help protect against infection by coronavirus by catching spray that would otherwise enter the mouth and nose of the wearer.\u00a0<\/p><p>There are different approaches being taken globally.\u00a0<\/p><p>The World Health Organisation says, \u2018if you are healthy, you only need to wear a mask if you are taking care of a person with suspected 2019-nCoV infection.\u2019\u00a0<\/p><p>Hospital workers need to wear face masks because they are exposed at close range to COVID-19. But the coronavirus science is showing that, if everyone were to wear face masks, the rate of infection across the population would slow.\u00a0<\/p><p>Bear in mind that customers may find it reassuring for your staff to wear masks. But some may find it frightening instead. This is a risk you have to take.\u00a0<\/p><p>Meanwhile, at your restaurant venue, keep a firm grip of the safety aspects you can control:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38a2cc1 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"38a2cc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Make sure staff use washing up gloves when using disinfectants to avoid both chemical burns and coronavirus spread.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Supply delivery staff with latex gloves to avoid coronavirus spread (although accept that staff may have to remove the gloves to use mobile POS touchscreens).<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7d1860 before-border-h elementor-widget elementor-widget-heading\" data-id=\"c7d1860\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">13. Ban Cellphones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1072a1 elementor-widget elementor-widget-text-editor\" data-id=\"f1072a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The glass surface of cellphones can support life for COVID-19 for up to 72 hours. So cellphone use amongst employees should be limited as much as possible (even though doing their job will inevitably involve using a phone).\u00a0<\/p><p>Some level of risk cannot be avoided. Just focus as a restauranteur on doing what you can to keep your staff and customers healthy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e146d9 elementor-widget elementor-widget-text-editor\" data-id=\"0e146d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We hope you found these tips useful.\u00a0<\/p><p>As new information becomes available from authorities, we hope to provide more specific KSA information. In the meantime, our F&amp;B industry is not alone in being faced with some tough questions by COVID-19. Globally, restaurateurs need to keep looking for answers.<\/p><p>Restaurants and providers that innovate stand the best chance of surviving.\u00a0<\/p><p>Keep a sense of perspective too; the surge in KSA\u2019s already-thriving online F&amp;B delivery sector shows that it is not all bad news. Keep trying new ways of doing business. And keep smiling for customers, whether face-to-face, over the phone or online.\u00a0<\/p><p><i>When this is all over, the customers that come back will be the ones you didn\u2019t forget now.<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c80b135 elementor-widget elementor-widget-shortcode\" data-id=\"c80b135\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"11531\" class=\"elementor elementor-11531\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-732d82ed elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"732d82ed\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-18ad18bb\" data-id=\"18ad18bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ac6658a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ac6658a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6d1c432\" data-id=\"6d1c432\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1af5d886 elementor-headline--style-rotate p-mb-cus elementor-widget elementor-widget-animated-headline\" data-id=\"1af5d886\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;drop-in&quot;,&quot;rotating_text&quot;:&quot;Restaurant\\nFood Truck\\nCoffeeshop\\nPizzeria&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"elementor-headline elementor-headline-animation-type-drop-in\">\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tRestaurant\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tFood&nbsp;Truck\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tCoffeeshop\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tPizzeria\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5af9389 p-mb-cus elementor-widget elementor-widget-heading\" data-id=\"5af9389\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Do you plan your own business?<br>Evaluate the cost now!\u200b<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e9a61e elementor-align-center elementor-widget elementor-widget-button\" data-id=\"6e9a61e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/solutions.raqtan.com\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Start now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a6aac07\" data-id=\"a6aac07\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8c0826c new-letter-wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8c0826c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1ea5b5b\" data-id=\"1ea5b5b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a444846 elementor-widget elementor-widget-image\" data-id=\"a444846\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"76\" height=\"78\" src=\"https:\/\/www.raqtan.com\/wp-content\/uploads\/2020\/07\/newsletter.png\" class=\"attachment-large size-large wp-image-11570\" alt=\"\" srcset=\"https:\/\/www.raqtan.com\/wp-content\/uploads\/2020\/07\/newsletter.png 76w, https:\/\/www.raqtan.com\/wp-content\/uploads\/2020\/07\/newsletter-24x24.png 24w, https:\/\/www.raqtan.com\/wp-content\/uploads\/2020\/07\/newsletter-36x36.png 36w, https:\/\/www.raqtan.com\/wp-content\/uploads\/2020\/07\/newsletter-48x48.png 48w\" sizes=\"(max-width: 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Want to know how other restaurants are dealing with the business impact of the COVID-19 pandemic? Here\u2019s how to stay afloat during the COVID-19 pandemic outbreak.<\/p>\n","protected":false},"author":13,"featured_media":11813,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"__cvm_playback_settings":[],"__cvm_video_id":"","generate_page_header":"","footnotes":""},"categories":[85,84],"tags":[73,91,122],"class_list":["post-10473","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-coronavirus","category-restaurant-management","tag-business","tag-coronavirus","tag-fb-sector"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Stay Afloat During the Pandemic in the F&amp;B Sector - Raqtan<\/title>\n<meta name=\"description\" content=\"Is your business in the KSA F&amp;B sector? A Saudi restauranteur? 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