Chat with us, powered by LiveChat

Privacy Policy

Raqtan  reserves the right to make any immaterial or material amendment to the Privacy Policy Conditions from time to time without need to serve a notification thereon. If you want to continue using our Website after introducing such amendments to this Privacy Policy, this shall mean you accept such amendments.

USE OF INFORMATION

Personal information about users visiting our website will not be collected and used, unless the visitor chooses to provide such information. In case of you choose to provide us with information, sit shall only be used in performing your request to obtain information or services.As a policy, we do not attempt to identify individual users or share any information received with outside parties, with the exception of official and authorized law enforcement investigations, or in cases of suspected attempts to deliberately circumvent our system’s security with the intent of gaining unauthorized access or inflict technical damage (e.g. an attack by hackers).

E-MAIL

We use personal identifying information sent to us via e-mail to respond to your requests for information or assistance. We don’t intend to retain or distribute e-mail addresses to outside parties. Information collected through e-mails will be retained as long as necessary to complete our response.
“If, at any time, you prefer not to receive email marketing information from us please follow the unsubscribe link at the bottom of each email.”

COOKIES

In order to improve our Internet service to you, we will occasionally use a “cookie” our  web site. A cookie is a small amount of data that our web server sends to your web browser when you visit certain parts of our site. We may use cookies to:

  • allow us to recognise the PC you are using when you return to our web site so that we can understand your interest in our web site and tailor its content and advertisements to match your interests (This type of cookie may be stored permanently on your PC but does not contain any information that can identify you personally.);
  • identify you after you have logged in by storing a temporary reference number in the cookie so that our web server can conduct a dialogue with you while simultaneously dealing with other customers. (Your browser keeps this type of cookie until you log off or close down your browser when these types of cookie are normally deleted. No other information is stored in this type of cookie.);
  • allow you to carry information across pages of our site and avoid having to re-enter that information;
  • allow you access to stored information if you register for any of our on-line services;
  • enable us to produce statistical information (anonymous) which helps us to improve the structure and content of our web site;
  • enable us to evaluate the effectiveness of our advertising and promotions.
Cookies do not enable us to gather personal information about you unless you give the information to our server. Most Internet browser software allows the blocking of all cookies or enables you to receive a warning before a cookie is stored. For further information, please refer to your Internet browser software instructions or help screen.

SECURITY

We will take appropriate steps to protect the personal information you share with us. We have implemented technology and security features to safeguard the privacy of your personal information. We invest significant resources to protect your personal information, from loss, misuse, unauthorized access, modification or disclosure.
The laws of the Kingdom of Saudi Arabia shall only apply to all disputes that may arise as a result of the use of the Raqtan, and the Courts of the Kingdom of Saudi Arabia shall be exclusively competent to hear and decide on such disputes.​​​​